Executive Boardroom

Presenting Partners

IT Leaders Roundtable

Leveraging intelligent Automation & AI for improved business outcomes

IT Leaders Roundtable

Organizations are changing spending patterns to improve margins and find cash flow to fund potential recessionary challenges. And digital transformation tops priorities to address the economic downturn, indicating opportunities to improve efficiency and/or business value.

As IT teams across the globe are faced with the growing expectations of doing more with less, intelligent automation and AI technologies can come to their rescue.

Join us in this interactive session to learn from your peers of leaders and experts to discuss and debate the challenges, discuss success stories and implementing strategies on growing your organization’s digital transformation. 

Benefits of Attending

Harnessing Generative AI for a Unified Employee and Customer Experience

Need for businesses to automate business workflows and processes using AI and automation technologies

Challenges organizations face when implementing intelligent automation and AI in CX and ITSM

How organizations can empower their agents and end-users using AI-powered solutions

Schedule plan


22nd May 2024

10:00 – 11:00 

Arrival & Networking Breakfast 

11:00 – 11:15

Keynote Presentation by Freshworks

11:15 – 12:15   

Interactive Round Table Discussion

12:15 – 12:30

Q&A and Closing Remarks 

12:30 onwards 

Executive Networking Lunch 

Our Speakers

who is speaking?

Amr Zaki


RAMW Group

Nadeem Khan

Group CIO & CTO


Ahmed Negm

Head of IT Section

Egyptian International Pharmaceutical Industries Co.

Shashank Scindhia

Regional Business Lead


Who will Attend?

About freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global offices to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.
To join